This privacy policy sets out how IBP Direct Ltd uses and protects any information that you give to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. This policy may change from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 25/05/2018.
What we collect
Name
Contact information including email address
Billing and shipping address
What we do with the information we gather
We only collect, keep, use your information for genuine business purposes, when you’ve approved us to do so, or when we’re obliged to legally. In particular for the following reasons:
To process your order.
To answer your questions or provide you with any information you have requested.
To maintain any registered accounts you have with us.
To keep track of sales and enquiries.
To improve our products and services.
For research and analysis.
If you’ve purchased a product from us or have signed up to our newsletter we will periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided only.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies in the popup that will appear when you first visit our website. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your Rights
You may request details of personal information which we hold about you under the Data Protection Act 1998 and the General Data Protection Regulations (GDPR). If you would like a copy of the information held on you please write to or contact us – sales@ibpdirect.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. If you want any/all information we are holding on you deleted, again please contact us and we will do so if legally possible.
If you wish to stop receiving marketing emails from us all you have to do is click the unsubscribe link at the bottom of any marketing email or contact us and we’ll remove you. Please allow 48 hours for your request to be processed in our system.
Contacting us
If you have any questions or queries about how we use your personal data please contact us. You can get in touch with by: phone 07769 152160, email sales@ibpdirect.com or write to us at IBP Direct Ltd.